|
No. |
Title |
Length |
| 1. |
Introduction |
3:18 |
| 2. |
Prologue |
2:31 |
| 3. |
Reigniting the Business Dream |
2:38 |
| 4. |
Owning a Job Versus a Business |
3:20 |
| 5. |
Are You Clever or Wise? |
9:24 |
| 6. |
Climbing Up From the Complacency Plateau |
3:39 |
| 7. |
Ownership Loneliness |
3:13 |
| 8. |
Be Like an Athlete |
3:02 |
| 9. |
Peer Groups |
3:18 |
| 10. |
Understanding and Acceptance |
4:07 |
| 11. |
Your Do Not Do List |
3:48 |
| 12. |
Dealing With Tasks You Loathe |
4:17 |
| 13. |
Remember to Reward Yourself |
3:06 |
| 14. |
The Power of Influence |
5:40 |
| 15. |
Creating Your Legacy |
3:39 |
| 16. |
Everything Takes Effort Before It Becomes Easy |
3:42 |
| 17. |
Contracting and Building |
2:41 |
| 18. |
Forget the Business Plan - Develop Your Plan of Action |
3:39 |
| 19. |
Are You Product or Market Driven? |
4:12 |
| 20. |
Documentation Helps Ensure Success |
4:47 |
| 21. |
Critical Success Factors and Key Performance Indicators |
4:52 |
| 22. |
Improving or Eliminating Business Processes |
4:17 |
| 23. |
Telephone Tag - Don't Play |
3:42 |
| 24. |
Develop a Value-Added Engineering Mentality |
4:41 |
| 25. |
Answering the Magic Wand Question |
4:36 |
| 26. |
Attitude and Common Sense |
4:07 |
| 27. |
Articulate Business Values |
3:06 |
| 28. |
Four Key Employee Benchmarks |
2:59 |
| 29. |
Recipe of a Good Manager |
4:59 |
| 30. |
Delegating Versus Abdicating |
3:25 |
| 31. |
Upward Delegation and Empowerment |
4:20 |
| 32. |
Applying the 80/20 Rule and the 20/60/20 Rule |
4:29 |
| 33. |
Cultivating and Rewarding Great Behaviours |
3:14 |
| 34. |
Becoming a Teacher |
2:50 |
| 35. |
Mind your ABC customers and sell your D's |
2:31 |
| 36. |
Choosing the Right Customer |
4:15 |
| 37. |
Increasing the Average Value of a Sale |
3:10 |
| 38. |
Guarantees and Risk Reversal |
4:28 |
| 39. |
Perceived Value For Customers |
4:13 |
| 40. |
Lifetime Value of a Customer |
3:24 |
| 41. |
Getting Customers to Come Back More Often |
3:49 |
| 42. |
WII-FM - The Language of Sales |
3:19 |
| 43. |
Epilogue |
4:00 |
